I respect how you have chosen to handle the situation.My problem is I keep getting packages with cosmetics in them that I didn't order and weren't paid for by my account. I've been told this is a scam called "bushing" where someone sends you crap and then uses your name and address to write a review telling everyone how wonderful it is. It gets marked as purchasing customer because it came to your house. So, complete sweetheart that i am, I find the reference to the product on Amazon and give it a 1, describe it as crap and tell everyone not to buy it because all the reviews above me are fake. It's the least I can do to uplift the Chinese economy.